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Customer Service

Jewelry care instructions

  • Avoid spraying perfume directly on the jewelry
  • Keep away from direct and prolonged contact with water
  • Store in a tight ziplock when not in use
  • Do not store under weight of other products, due to delicate nature of the jewelry 
  • Refer to cleaning video here

Material specifications - for silver jewellery

  • We use 92.5 silver for all designs in silver 
  • Elements like posts for earrings, clasps for brooches & other products, nosepin wires, or ghungroos will have a 70-80% silver mix, to ensure the requisite strength for these elements. 
  • Other stones, vintage coins are used as the design demands.



At Quirksmith, we deeply care about fostering a circular economy, nurturing our environment, and integrating sustainable principles into every aspect of our operations. As part of our dedication to environmental stewardship, we are proud to introduce our silver buyback program, designed to extend the lifespan of our products and reduce waste. Through this initiative, we aim to minimize our environmental footprint while providing a seamless, eco-friendly solution that resonates with our customers' values.


1. The item(s) for buyback (in total) should weigh a minimum of 10 grams.
2. Currently, buybacks are only available for physical walk-ins at our Bangalore studio. We will be shortly rolling out the process all over India.

Proof of Purchase

To initiate the buyback process, customers must provide proof of purchase. Eligible purchases include items bought from the official Quirksmith website (, from one of our pop-up events, or from our store.


Our dedicated team will work with you to ensure a fair evaluation process for your silver items. Here's how it works:

1. Identification: Our team identifies the product and verifies its authenticity and age, based on the proof of purchase and an initial inspection.

2.Weight Calculation: Our team weighs the product, excluding any stones or non-silver components.

3. Initial quote: We strive to offer competitive prices for your silver items. Based on the particular day's silver trading price, our team will provide you with a quote. A 10% deduction is applied to cover metal refining charges.

4.Final quote: After the applicable deductions, we will share the final quote with you. Once confirmation is received from your end, we will immediately issue a Store Credit on your registered email with us.

Refund & Credits

Customers will be issued a Store Credit with a validity of 30 days from the date of purchase, in the form of a unique discount code towards the email ID associated with us. This credit note can be availed on all items on online and physical stores.

Get Started

For customers based in Bangalore, you are more than welcome to drop by our studio, for coffee and a chat :) Please keep the order details ready with you.

After a thorough evaluation of the item(s) by our team, we will share a final quote for the pieces received. Once we receive confirmation from your end, Store Credit will be issued immediately.

🌸 Experience the Quirksmith difference today and join us in our journey towards a more sustainable future. Together, let's make a meaningful impact on the environment while enjoying the convenience and satisfaction of our silver buyback program.

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