Frequently Asked Questions
Shipping & Handling
For a complete overview of our local and international shipping policies, please go here: Shipping & Handling📦
Returns, Exchanges & Refunds
We have a straightforward and convenient Returns & Exchanges portal that you can use to initiate your request. Please click the link below to get started:
Returns & Exchanges
Should you encounter any difficulties or have questions, our Support team will be happy to help you resolve your queries. Please use the contact form and we will get back to you as soon as we can.
Discounts & Rewards
We offer a flat 10% discount if you are shopping with us for the first time. Just use the code QSWELCOME10 in the discount field during checkout. Please note that this code is only valid on an order value total of INR 2,000 and above. We also cannot add the discount once an order is placed - so make sure you don't miss out :)
Additionally, you can join our exclusive Rewards program to earn Quirk Coins with every order. These Coins can be redeemed for discounts on your future purchases, ensuring that your loyalty to us keeps on giving back. It's our way of saying 'thank you' for choosing us as your go-to destination for quality and authentic silver jewelry.
For more information, please click on the Gift icon to your left! 🎁
Jewelry Composition & Care
We use 92.5 Silver for all designs in silver. Elements like posts for earrings, clasps for brooches and other products, nosepin wires, or ghungroos will have a 70-80% silver mix, to ensure the requisite strength for these elements. Tumble stones, enamel, or vintage coins are incorporated as per design demands.
1. Avoid spraying perfume directly on the jewelry
2. Keep away from direct and prolonged contact with water
3. Store in air tight case when not in use
4. Do not store under weight of other products, due to delicate nature of the jewelry